Returns & Exchanges

At Birdfy, we want you to love your new style, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your fit isn't quite right, we've made the exchange and refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing